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Cancellation, Classification, Lost Certificates, and Reasonable Accommodations

Cancellation Policy

Neurorecovery Unlimited, LLC reserves the right to cancel a course with full registration refund, if insufficient numbers of participants have registered for the course.

Registrants may cancel up to 30 days prior to the course. In lieu of cancelling their registration, registrants may also request to transfer their tuition to another course pending availability of seats. Participants may cancel their registration and receive a refund, minus a $50.00 cancellation charge, if requested 31 days or more prior to the course’s scheduled date. Individuals who registered using a credit card will be assessed an additional 3% cancellation fee, due to the Credit Card Service Provider’s 3% service charge on all transactions. Registrants who request to cancel less than 30 days prior to the course will not receive a refund, but may transfer their tuition to another course or location that is scheduled within 6 months of their initial CSRS course, pending availability of seats in the course.

Due to extenuating circumstances, it may be necessary to move a class from a live format to a partially or entirely virtual format. Participants will be notified of this change, and given the option to continue their participation in the course as planned, cancel their participation in the class with a refund, or transfer to another class, pending available seats. Individuals who registered using a credit card but who decide to cancel will be assessed an additional 3% cancellation fee, due to Credit Card Service Provider’s 3% service charge on all transactions.

Neurorecovery Unlimited, LLC is not responsible for reimbursement of any travel related expenses, including non refundable airline tickets, overnight accommodations, or other expenses.

AOTA Classification Codes for CE Activities

Content of the CSRS series meets AOTA Classification Categories 1 (Domain of OT) and 2 (Occupational Therapy Process). Information on these categories is available here.

Certificates

Course certificates are provided through a survey link. Participants must complete the evaluation of the course through the survey link after each day of the course has been completed. Upon doing so, they will have access to their certificate for that day.

Fulfillment of requests for additional copies of CSRS certificate(s) should be directed to admin@neurorecovery.net. Please note that an administrative fee of 25.00 will be assessed prior to releasing the certificate.

Reasonable Accommodation Policy

It is the responsibility of the course participant to make the course organizers aware that they have a disability and to cooperate in the interactive process to determine what reasonable accommodations can be provided. Neurorecovery Unlimited, LLC has the right to establish eligibility guidelines in accordance with both law and policy regarding disability and provide those accommodations that appropriately provide equal access to the programs and activities it sponsors.  All requests for accommodation must be made 1 week prior to course administration to allow for time to act on requests.